The Department of Home Affairs has implemented a new "track & trace" system for temporary residence applications on 11 November 2009.

With this system, all applications are immediately recorded after submission and an sms is sent to the applicant, or his/her legal representative, confirming the lodgement and advising them when the application has been finalised. The idea is to minimise time spent with applicants or their legal representatives following up on pending applications.

For any applications submitted since 12 November 2009 through our office, we have ensured that the notification is made to us directly. For any applications submitted before that date and still pending with the Department, notification of status will be sent to the applicant directly. Since all pending applications are currently being recorded and loaded onto the new system, it is therefore possible that you will receive an sms from Home Affairs informing you of the submission, although such submission has taken place some time ago already.

Please contact us with any questions you may have in this context.